Service & Claims

Our standard terms are typically spare parts only, but TEFCOLD has a service network and offers also extended services in many countries. Prices and response times vary from country to country. Please contact us if you wish to have more information.

In case you have a service or warranty claim - Please fill out the below form and we will get back to you within 24 hours on business days.

Before filling out the form please check if your purchase agreement is with warranty or not.

Regarding filling out model number in the form:

Please just add the last 12 digits - including the 2 digits in parenthesis if the model is with 2 digits in a parenthesis (se example below).

Date of claim

Model name

Serial No.

Current address of equipment

Opening hours

Contact person

Mobile phone number of contact

E-mail

Company Name

Address

Zip

City

Country

Choose the reason for your claim

Claim description

Attach image to the claim

The product has been bought with warranty

I acknowledge the processing of personal data