Service
We are committed to providing the best possible service to our customers. That is why, when you become a TEFCOLD customer, you will have the option to choose from a number of different warranties. Together, we will find the best match for your business.
Standard or Extended Service
Depending on your agreement with TEFCOLD, you may have a warranty that covers spare parts only (standard warranty) or service and spare parts (extended warranty). Some agreements will enable you to purchase spare parts in our web shop or select a warranty as an additional purchase online on a product-to-product basis.
You can find the terms for standard and extended warranties here.
Service Partners.
At TEFCOLD, we have teamed up with a network of service partners covering most of the EU. Prices and response times vary from country to country. Please contact us if you wish to have more information.
Fast Solutions
If you wish to register a claim, we kindly ask you to fill out a service and claims form. Our service team will then be in contact within 24 hours on weekdays.